About the role
We’re seeking a Channel Team Lead to join our dynamic Delivery Stations. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.
Key job responsibilities Core responsibilities will include: • Lead and manage daily ICQA activities including cycle counts, audits, and investigations. • Analyze root causes of inventory discrepancies and implement corrective actions • Manage and train our Associates to help deliver the best service for our customers • Monitor and report key metrics (e.g., accuracy, defects, adjustments) • Ensure compliance with standard operating procedures and quality standards •Own training plans for new hires and existing associates. • Track and improve training completion, effectiveness, and knowledge retention
Basic qualifications - Experience managing teams - Experience with planning, performance metrics, and process improvement
Preferred qualifications - Experience in logistics - Experience with data analysis
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