About the role
ABOUT THE ROLE
Own customer deployments for an AI-powered procurement software platform, partnering closely with engineering from initial pilot through organization-wide adoption. You will turn procurement and sourcing needs into practical workflows, scalable product improvements, and effective customer rollouts.
WHAT YOU'LL DO
- Lead customer deployments end to end, from pilot planning to organization-wide rollout, in partnership with engineering.
- Understand customer category-management and sourcing processes, then scope workflows that address their needs.
- Run discovery workshops and deep-dive sessions to translate customer expectations into actionable technical requirements.
- Distinguish reusable platform capabilities from account-specific work and bring customer feedback to product and engineering teams.
- Partner with procurement leaders, category managers, and executives on long-term rollout plans.
- Create playbooks, training materials, and best practices that support onboarding and adoption across customers.
WHAT WE'RE LOOKING FOR
- At least three years of hands-on, customer-facing experience working with both end users and senior executives.
- Experience in procurement, strategic sourcing, or buyer operations; procurement consulting experience is relevant.
- Experience designing category-management or sourcing workflows, facilitating workshops, and translating client needs into technical requirements.
- A track record of owning customer deployments from pilot through broad organizational rollout, and creating onboarding and adoption resources.
- Ability to turn customer behavior and feedback into clear product requirements for engineering teams.
- Fluency in German and English, strong relationship-building skills, and comfort working through ambiguity.
- Experience with DACH-based organizations or customers is beneficial, and willingness to travel to customers is required.
COMPENSATION & BENEFITS
Base salary is €60,000 to €90,000 annually. Equity may be available. Visa sponsorship is not available.
LOCATION
On-site in Berlin, Germany, with some customer travel.
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