About the role
Engagement: Contractor
Location and travel: San Francisco, New York, or Washington DC; travel to support in-person programs is expected.
About the Team
OpenAI Academy helps people build the knowledge and practical skills to use AI in their work and communities. Through hands-on workshops, online learning, and partnerships with trusted local organizations, we bring AI education to audiences with different needs, backgrounds, and levels of experience.
Within Global Affairs, the Academy team works with colleagues across Customer Education, Technical Success, Communications, and regional engagement teams to create useful learning experiences and lasting community relationships.
ABOUT THE ROLE
We’re looking for an Events & Community Manager to plan and deliver Academy programming and build relationships with the communities we serve. You will manage a portfolio of in-person and online workshops, working with local partners and internal teams from the first planning conversation through delivery and follow-up.
This is a hands-on role for someone who can earn a partner’s trust, turn an idea into a detailed plan, and keep the moving parts of an event on track. You will pair strong event production skills with thoughtful community engagement, helping participants find relevant learning opportunities and stay connected after a session.
IN THIS ROLE, YOU WILL:
- Own end-to-end delivery for assigned Academy events: scope, timelines, budgets, registration, participant communications, venues, vendors, technical requirements, and day-of execution.
- Work with host organizations to understand their audiences, define clear objectives, and confirm responsibilities, recruitment plans, and delivery readiness.
- Coordinate instructors, mentors, and volunteers, making sure they have the schedule, materials, preparation, and information they need.
- Partner with Academy’s learning and instructional colleagues to select appropriate content and adapt the format to the audience.
- Maintain relationships with community organizations, educators, workforce partners, nonprofits, and small-business networks before and after events.
- Coordinate relevant online programming and follow-up resources with Academy colleagues, connecting individual events to continued learning.
- Keep event records, calendars, expenses, and delivery trackers accurate; flag risks and decisions early.
- Gather attendance data and participant and partner feedback, share concise results, and improve the playbooks used across the team.
YOU MIGHT THRIVE IN THIS ROLE IF YOU:
- Have experience independently delivering both in-person and virtual events, including logistics, budgets, vendors, and live troubleshooting.
- Have built productive relationships with community organizations, education partners, nonprofits, or similar groups.
- Can turn broad goals into clear workplans and manage several programs without losing track of details or follow-up.
- Write clear partner communications and keep people informed when plans change.
- Bring sound judgment and a calm, practical approach to live events and competing priorities.
- Care about making learning accessible to people with different levels of technical experience.
- Are curious about AI and comfortable learning new tools; experience with AI literacy or community education is helpful.
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