About the role
What Can We Do for You?
- Competitive Pay (Depending on Experience and License). - Company Phone and iPad provided for efficient job management. - A stable work environment where your leadership is valued. - Continuous professional training and development opportunities. - Medical, dental, and vision insurance - Long-term disability, short-term disability, and company-paid life insurance. - 401K plan with company match. - PTO and paid holidays.
Requirements
- Required: 3-5 years of experience in residential HVAC service and repair. - D-2 (Heating, Piping & Cooling Limited) License is REQUIRED. - Demonstrated experience in taking ownership of jobs, providing high-level diagnostics, and leadership or mentoring. - Strong technical knowledge of residential HVAC system components, electrical systems, and refrigeration principles. - Proficiency with technology, including using an iPad and company smartphone for daily job management. - Must have a valid driver's license and maintain a clean driving record.
Responsibilities and Expectations
- Lead and execute advanced diagnostics, repairs, and maintenance on a wide variety of residential HVAC systems (furnaces, heat pumps, AC units, boilers, etc.). - Act as the senior technical resource on the service team, providing expert guidance and mentorship to less experienced technicians during complex service calls. - Ensure all service work adheres strictly to manufacturer specifications, local codes, and safety standards. - Provide exceptional customer service by clearly explaining system issues, repair options, and preventive maintenance plans to homeowners. - Utilize company-provided iPad and smartphone for efficient service documentation, work order management, and professional communication. - Ensure the company vehicle is fully stocked, organized, and properly maintained. - Complete all service-related paperwork accurately and promptly, including warranty forms and detailed reports.
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