About the role
Employment Type: Part-Time | Fully Remote | Independent Contractor Hours: 20 hours per week Schedule: Approximately 9:00 AM–2:30 PM, four days per week Time Zone: Central Time (CT)
About the Role
Our client is seeking a detail-oriented Medical Billing & Referral Coordinator to provide administrative support across medical billing, referrals, scheduling, reporting, and patient/insurance coordination. This role is ideal for someone with hands-on experience using healthcare software and managing multiple administrative workflows in a fast-paced healthcare environment.
Key Responsibilities
- Support medical billing and revenue cycle activities, including claims processing, accounts receivable (AR) follow-up, billing corrections, and related administrative tasks. - Process and coordinate patient referrals while following up on outstanding referral requirements. - Manage patient scheduling, appointment confirmations, and calendar coordination. - Verify and maintain accurate patient, insurance, billing, and referral information. - Communicate with insurance companies regarding billing and insurance-related follow-ups. - Assist with Sendata reporting and other required administrative reports. - Monitor employee timekeeping and follow up on missed clock-ins and clock-outs. - Answer incoming calls as needed and provide support following established procedures. - Maintain accurate documentation across client systems. - Communicate effectively with the client and internal stakeholders, escalating issues when appropriate.
Required Qualifications
- Previous experience in medical billing, healthcare administration, medical virtual assistance, or care coordination. - Hands-on experience using Spectrum Teletrack. - Hands-on experience using Sendata. - Hands-on experience using Emo Meds. - Experience with medical billing and/or revenue cycle management. - Experience coordinating referrals and healthcare scheduling. - Strong attention to detail and accuracy. - Excellent written and verbal English communication skills. - Ability to work independently while managing multiple priorities. - Availability to work during Central Time business hours. - Reliable internet connection and a suitable remote work setup. - Understanding of HIPAA and healthcare privacy requirements.
Preferred Qualifications
- Experience supporting Missouri-based healthcare operations. - Experience with insurance verification and payer communication. - Experience handling patient calls. - Experience preparing healthcare-related reports. - Experience using additional EHR, EMR, billing, or scheduling platforms.
Screening Requirements
Candidates must demonstrate direct, hands-on experience with:
- Spectrum Teletrack - Sendata - Emo Meds
Candidates will also be assessed on their experience with:
- Medical billing and revenue cycle support - Referrals - Healthcare scheduling - Insurance-related processes
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