About the role
About the Role
We are looking for an experienced Microsoft Dynamics 365 CE Practice Lead to build, manage, and grow a consulting practice. This role combines hands-on D365 CE expertise, strategic leadership, business development, and client delivery management.
The ideal candidate has a strong consulting background, an entrepreneurial mindset, and experience leading teams and delivering successful CRM implementations.
Compensation and Benefits
- Performance-based bonuses (Production, Recruiting Referral, and New Business Referral) - Company-paid medical, dental, life, and disability insurance - 401(k) retirement plan - Opportunities for increased compensation as the team grows
Key Responsibilities
- Lead and grow the Microsoft D365 CE consulting practice, including P&L responsibility. - Oversee business development, solution design, and project delivery. - Manage D365 CE implementations across Sales, Customer Service, Field Service, and Customer Insights - Journeys. - Advise clients on CRM strategy, digital transformation, and platform adoption. - Build, mentor, and manage a team of consultants and technical specialists. - Establish delivery standards and ensure high-quality project execution.
Requirements
- 8+ years of experience implementing Microsoft Dynamics 365 CE or similar enterprise CRM solutions. - Bachelor's degree in business, information systems, or a related field. - Strong expertise in D365 CE, particularly Sales, Customer Service, and Field Service. - Experience building, scaling, or leading a CRM/D365 CE consulting practice. - Hands-on experience with CRM implementations, solution design, and delivery. - Knowledge of Microsoft Power Platform (Power Apps, Power Automate, Dataverse). - Strong consulting, business development, client management, and leadership skills. - Excellent communication, problem-solving, and organizational abilities.
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