About the role
Our partner, a well-known German international corporation, is seeking a SAP Operations Expert - Business Partner Management (m/f/d) to join their team. This is a full-time position in the Düsseldorf metropolitan area, Germany (partial work from home is possible).
Your day-to-day activities:
- Maintaining stable operations within the SAP ecosystem for global business partner management solutions - Supervising, organizing, and addressing requests, incidents, and problem tickets using ServiceNow, Jira, or other ticketing platforms in line with ITSM practices - Evaluating and prioritizing demands according to ITIL standards - Detecting risks that could impact the operational stability of business partner processes and applications, and implementing mitigation strategies as per ITSM guidelines - Collaborating with the product owner and team to improve product and data quality, ensuring alignment with ITIL continual service improvement processes - Liaising with stakeholders to assess and document their requirements, ensuring clear communication and alignment with ITSM frameworks
Job requirements:
- Minimum 3 years of experience in similar roles. - Experience working within the SAP ecosystem (SAP S/4HANA and SAP Ariba). - Working knowledge of the ServiceNow/Jira platforms. - Experience working within an Agile environment. - Excellent command of English (C1 minimum).
Benefits:
- Flexible working hours. - Hybrid work model. - Access to state-of-the-art technologies. - Vacation, Christmas, and additional bonuses - Future-oriented training & development opportunities. - Structured onboarding and support of an onboarding buddy. - Health perks.
If you are interested and believe you fit the requirements to join the team as a
SAP Operations Expert - Business Partner Management - apply now by sending us your CV.
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