About the role
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
Junk Removal and Customer Service 1-800-GOT-JUNK? Location: Westlake Village, CA Job Type: Full-Time Pay: $27-$31/hr (Profit Share + Tips + 18.50/hr)
Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Ventura County team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!
We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.
What We’re Looking For: • Sales-Driven: A passion for sales and a knack for exceeding customer expectations. • People Focused: Friendly and personable, dedicated to delivering outstanding service. • Energetic: Physically fit and enthusiastic about engaging in hands-on tasks. • Dependable: Reliable and hardworking, positively contributing to our team culture. • Strong Communicator: Excellent problem-solving skills and organizational abilities.
Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job. • Create WOW moments through outstanding customer service • Lead pricing conversations, close on-site sales, and deliver clear estimates • Remove junk safely from homes and businesses • Drive, navigate, and operate box trucks (training provided) • Lift, carry, load, and maneuver items up to 75+ lbs • Represent our brand with integrity, professionalism, and a sharp appearance
Professional Growth: Our team members grow fast. Advancement pathways include: • Certified Sales Lead • People Development Lead • Operations Lead • Senior Sales • Director of People Development • Director of Operations • General Manager
We promote from within whenever possible!
Pay Range: Average $29/hr Total Compensation • Base hourly rate • Tips • Uncapped profit share & performance incentives • Overtime
Schedule: Full-time: 4–5 shifts per week • 1 mandatory weekend shift • 3–4 weekday shifts • Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs • Must maintain availability for 4 weekdays + 1 weekend day every week
Company-Wide Standards (Required for All Roles): DOT Medical Certification • A valid DOT Medical Card is required for driving commercial vehicles. • We’ll set it up and cover the full cost of obtaining your DOT Medical Certification.
Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. • Experience a fun, fast-paced workday filled with diverse tasks and challenges. • Career advancement pathways. • Competitive compensation and performance-based bonuses • Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
Full benefits package with Medical, Vision, Dental coverage and retirement options.
Our Mission Statement: Anything is possible. Invest in people. Change the world.
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!
Text as published by 1-800-GOT-JUNK?. We don't edit postings; apply and ask questions on the employer's site.