About the role
About BlinkRx:
BlinkRx is rebuilding how Americans access life-changing medicines. Today, only one in five prescriptions for new branded therapies are ever filled. The problem isn't the medicine. It's insurance barriers, affordability challenges, fragmented pharmacy experiences, and inadequate support that keep patients from starting and staying on treatment. Our mission is to change that.
We built RxOS, the first AI-powered prescription operating system. RxOS connects the largest network of doctors, patients, pharmacies, payers, and pharmaceutical manufacturers, intelligently orchestrating every step to guarantee a seamless prescription journey for every script.
Our teams solve complex, high-stakes problems at the intersection of artificial intelligence, healthcare operations, logistics, payments, and regulation. The impact is transformative: BlinkRx more than doubles the rate at which patients take their medications and lowers their out-of-pocket expenses by hundreds of dollars every month.
BlinkRx created and leads a rapidly growing $80+ billion category, with exceptional momentum: • Built for scale: Over the past decade, we have invested nearly $1 billion in building the technology and operational platform required to serve patients at scale. • Proven growth and economics: We have grown 100% annually for the past five years, are profitable, and support more than 60 pharmaceutical brands. • Trusted with category-defining programs: Our technology powers a leading pharmaceutical manufacturer’s direct-to-patient platform for its GLP-1 portfolio, providing the infrastructure to expand patient access as demand for these therapies grows.
We are a dynamic team of technologists and industry experts seeking to build a generational company that delivers a genuine step change in American health.
Sign on bonus eligible
Responsibilities: • Process data entry of electronic, faxed, and verbal prescriptions per Blink protocols, with a focus on complex and higher-difficulty entries • Serve as point of contact for provider/physician communications, handling both outbound and inbound calls • Accepts inbound provider calls through warm transfers, ensuring call context is established prior to acceptance; patient calls are not currently part of this role, responsibilities are subject to change as business needs evolve • Resolve open issues submitted by a variety of departments, including pharmacists, other technicians, and Incident Coordinator team • Perform all tasks in a safe and compliant manner consistent with corporate policies and State and Federal laws • Other duties as assigned in the Pharmacy Technician role
Requirements: • Minimum 6 months prior Pharmacy Technician, or similar industry experience required • PTCB or NHA certification required prior to joining • Licensure: Must hold an active Missouri Pharmacy Technician license or be willing to obtain and have it approved prior to start date. • Professional phone presence in a support/service capacity • Attention to detail with a high degree of accuracy • Strong technical aptitude and ability to learn complex new software • Competent in basic pharmacy calculations
Shifts: Available Shift Options: • Rotational 40-hour per week shifts between 8 AM -7 PM CST(Monday- Friday) • 10 AM - 6 PM CST(Monday - Friday) • 11 AM - 7 PM CST(Monday - Friday) • 12 pm - 8 pm CST (Monday - Friday) • Saturday shifts rotate among the team (8 AM – 4 PM CST) you'll always know your schedule in advance.
Location: 400 South Woods Mill Rd, Chesterfield, MO
Benefits: • Health, Dental & Vision – Multiple plan options from day 1 • Well-being Support – Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more • Vacation – Accrue up to 80 hours (2 weeks) in year one • Paid Sick Time – 40 hours per year • Holidays – 9 paid holidays + 2 floating holidays per year • Parental Leave – 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement • 401(k) – Traditional and Roth options • Life & Disability Insurance – Provided at no cost • Commuter Benefits – Free onsite parking + pre-tax commuter FSA+ Free shuttle service (Pittsburgh, PA only) • Snack & Drink Stipend – Daily at all pharmacy locations
#blinkindeed
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
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