YUGENOX·JOBS

Field Service Technician

Gatik AI · Remote, USA

remoteHardware & Other EngineeringFleet Operations

About the role

Who We Are

Gatik is in the business of autonomous freight, and that business is already on the road.

Every day, Gatik’s autonomous trucks move freight for Fortune 50 retailers, grocers and consumer brands across Texas, Arizona, Arkansas and Canada, connecting distribution centers and stores and keeping goods moving. At the heart of it all is the Gatik Driver™, our proprietary Level 4 autonomous driving system, powered by scalable, interpretable AI and engineered to deliver safe, reliable, high-frequency freight operations.

Gatik’s momentum is real. With more than $600 million in contracted revenue and $200 million raised in our August 2026 Series D round, Gatik has taken one of the toughest challenges in autonomous technology and turned it into a proven commercial business.

And the market is paying attention. In 2026, Gatik earned a place on Forbes' America's Best Startup Employers list, Fast Company's World's Most Innovative Companies list and the Inc. 5000 list of America's fastest-growing private companies. The Gatik Driver™ won an Edison Award for Advancements in Autonomous Driving, and Inc. named our Co-founder and Chief Engineer, Apeksha Kumavat, to its Female Founders 500 list.

There's a lot more road ahead, and some of the brightest, most driven minds in autonomous technology are building the next chapter at Gatik. We're taking on hard engineering problems, pushing the limits of what's possible and building on a commercial foundation that's already proven itself in the real world with some of the biggest companies in the world, like PepsiCo and Loblaw. If you're ambitious, love solving problems that matter and want to see your work make a real difference, you'll find plenty to get excited about here.

About the Role

Gatik is looking for a hands-on Field Service Technician to perform complex diagnostics, maintenance, repairs, and hardware/software integration across our autonomous vehicle fleet. In this role, you will work directly on both traditional OEM vehicle platforms and Gatik's proprietary Autonomous Software and Hardware stack, ensuring maximum fleet uptime, operational readiness, and strict adherence to quality and safety standards. Reporting to the Field Service Team Manager you will act as a key technical execution expert on-site, delivering high-quality technical documentation and engineering feedback to optimize fleet reliability. You will be instrumental in maintaining safety and quality standards while driving continuous fleet performance.

This role is remote, but travel is necessary to our sites throughout North America.

What You'll Do • OEM & Autonomous System Diagnostics & Maintenance: Perform hands-on maintenance, diagnostic troubleshooting, and repairs on OEM vehicle platforms and autonomous software/hardware stacks using engineering tools, and handle software/firmware flashing. • Technical Execution & Fleet Operations: Execute rapid root-cause repairs, sensor calibrations, vehicle upfits, and End-of-Line testing while acting as a technical liaison for remote engineering support. • Vehicle Campaigns & Standard Work Instructions: Carry out Technical Service Bulletins, recall campaigns, and hardware/software retrofits while validating Standard Work Instructions and SOPs. • Technical Writing & Engineering Communication: Author detailed service records, diagnostic write-ups, and failure analysis reports, translating complex engineering schematics and specs into practical maintenance execution. • Quality, Safety & Workspace Compliance: Adhere to safety protocols (SMS, LOTO, PPE) and maintain shop cleanliness and compliance in accordance with 6S, OSHA, DOT, and FMCSA standards.

What We're Looking For • 5+ years of hands-on experience in field service, commercial vehicle maintenance, automotive diagnostics, or AV/robotics electro-mechanical repair. • Proven full-stack troubleshooting skills across OEM vehicle platforms and autonomous software/hardware stacks. • Proficiency with engineering-level tooling, including micro-ohm meters, digital multimeters, CAN bus analyzers, and wiring repair equipment. • Strong technical writing and comprehension skills, with the ability to interpret complex schematics and write clear, structured diagnostic write-ups and service logs. • Knowledge of safety & compliance, including LOTO, electrical safety, and OSHA/DOT/FMCSA regulations.

More about Gatik

Founded in 2017, Gatik has grown into a commercial force in autonomous freight, operating trucks daily in live customer networks across the United States and Canada. We're headquartered in Santa Clara, California, but our impact is felt on the roads and in the supply chains that keep essential goods moving for some of the biggest companies in North America.

Our trucks do some of the most demanding work in freight, running high-frequency, time-sensitive routes between distribution centers and stores, where reliability matters every single day. For our customers, that means more capacity, better service and products arriving where they need to be, when they need to be there.

Behind it all is AI-first technology built from the ground up for autonomous trucking, capable of navigating highways and surface streets and tackling the complexity of real-world logistics at scale.

Visit Gatik for more company information and Careers at Gatik for more open roles.

Notable News

For the latest company news, visit the Gatik newsroom.

Recent media coverage: • TechCrunch: Self-driving truck startup Gatik raises $200M following PepsiCo deal • Reuters: Gatik secures $200 million in funding as autonomous freight market accelerates • Bloomberg: Driverless Trucks Can Save Lives on America's Roads • PepsiCo website: PepsiCo and Gatik announce multi-year agreement to deploy autonomous freight in North America • Wall Street Journal: Driverless Trucks Are Here - and They’re Delivering Bags of Doritos • CBS News: Pepsi deploys self-driving delivery trucks • Bloomberg: Autonomous Trucking Firm Gatik Inks Contracts Worth $600 Million • Forbes: Hundreds’ Of Gatik Robot Delivery Trucks Headed For U.S. Roads • CNBC-TV18: No more test runs: Gatik says driverless trucks are now a real, money-making business • Forbes: Gatik And Loblaw Announce Largest Commercial Deployment Of AV Trucks

Taking Care of Our Team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

E-Verify Notice: By submitting your application, you acknowledge that Gatik participates in the U.S. Department of Homeland Security E-Verify program.

Text as published by Gatik AI. We don't edit postings; apply and ask questions on the employer's site.

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Posted
Nov 3, 2026 (8 days ago)
First seen by us
Nov 7, 2026
Still listed
Nov 12, 2026
Source
Greenhouse board

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