About the role
Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience.
Perfect for those who aim to: • Manage a portfolio of VIP clients and provide personalized support to each user; • Build long-term client relationships through regular communication and proactive follow-ups; • Improve client engagement and retention through personalized promotions and campaigns; • Monitor client activity and identify opportunities to improve portfolio performance; • Coordinate with internal teams to resolve client issues and ensure a high level of service; • Welcome new VIP clients, re-engage inactive users, and maintain accurate client records.
Experience you’ll need to bring: • 1+ year experience in VIP account management; • Strong English communication skills - Upper Intermediate level; • Experience managing client requests independently and handling multiple priorities; • Ability to build client relationships and provide personalized support; • Experience working in the iGaming industry.
It's a perfect match if you have those personal features: • Strong communication skills, empathy, and a client-focused mindset; • Proactive approach, ownership, and ability to work independently; • Strong organizational skills, attention to detail, and reliable follow-through; • Adaptability, willingness to learn, and ability to stay calm in challenging situations
Our clients offer competitive benefits to support your professional and personal growth, including: • Health & Wellness Focus; • Global Medical Coverage; • Growth Opportunities; • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); • Performance-Driven Rewards; • Dynamic Work Environment.
Apply, and let your growth journey begin.
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