About the role
Home Health Scheduling Coordinator (Full-Time)
Location: Walnut Creek, CA (On-site)Pay: $27–$32 per hour DOEExperience: 1 year Home Health experience required
Make a Meaningful Impact Every Day
Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team.
This is an IMMEDIATE on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.
Why Join Health Link? • Forward-thinking, transparent, inclusive culture • Competitive compensation • Medical, dental, vision, life insurance, 401(k) with match • Paid Time Off (up to 10 days) • Stability and growth within a well-established agency • Work alongside a collaborative team of clinicians and administrative staff
Key Responsibilities • Maintain and coordinate schedules for home health services • Assist with intake and process incoming referral information • Ensure cases are assigned and staffed within established timeframes • Communicate schedule updates to clinicians, patients, supervisors, and referral sources • Manage high call volumes with professionalism and a pleasant demeanor • Respond to urgent or emergency scheduling needs • Provide direction to field staff as needed to ensure appropriate patient coverage • Report scheduling changes and client concerns to supervisors • Verify time records against schedules • Follow up on scheduling issues reported by on-call staff • Attend required meetings and training • Maintain compliance with agency policies and procedures • Perform other duties as assigned
What Makes You Successful • Previous scheduling or intake experience (home health required) • Detail oriented with excellent verbal, written, and interpersonal communication skills • Friendly, professional phone presence and comfortable handling high call volume • Strong organizational and time-management skills • Ability to prioritize and multitask in a fast-paced environment • Strong computer proficiency • Knowledge of medical terminology preferred • Ability to work independently with minimal supervision • Willingness to work occasional weekends and holidays as required to support patient care and operational coverage
Work Environment • On-site at our Walnut Creek location • Full-time position • Not remote • Schedule may include weekends and holidays based on business needs
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