About the role
The Role: • Researches and develops technical materials in a variety of formats - e.g. user tips, blog posts, whitepaper, webinar presentation, and other • Collaborates with Subject-Matter-Experts to establish technically accurate inputs and applies creative story-telling skills to convey key messages, with attention to SEO. • Plans content for each stage of the marketing funnel and customer journey, and for appropriate target personas. • Maintains organised records of all materials, drafts, and previous versions • Reviews and curates existing content assets, makes recommendations to inform content strategy, and maintains evergreen content • Follows and maintains established style of content guidelines across platforms and media • Works efficiently and accurately in content management systems, adhering to best practices and standards for terminology and content management • Collect and assess analytics insights to inform strategic decisions • Identify opportunities to improve content development processes • Ensures deliverables are published on schedule
Requirements:
The Candidate: • Relevant Bachelor’s degree with 2+ years relevant technical writing experience, preferably software or telecommunications industry • Working knowledge of content creation tools - word processing, presentation, image management, etc., and familiarity with content management systems and marketing automation tools. • Demonstrates ability to quickly learn and apply new tools, processes, and standards • Ability to explain technical concepts to audiences that have varying degrees of technical ability • Strong time management skills and an ability to take accountability for completing projects • Ability to absorb and retain information quickly, specifically complex technical information • Ability to analyse target audience and to present ideas in user-friendly language • Interest in telecommunications, VoIP, WebRTC, and voice-bots is an advantage
The Person: • Creative • Can-do attitude • Shows Initiative • A Team Player • Organised • Meticulous • A self learner
Other information:
What we offer: • Paid Maternity, Adoptive & Paternity Leave • Health Insurance • Flexible Working • Competitive Salary • Pension • A place to grow • Continuous learning & development • Sports & Social
Text as published by Liffey Moher and Blarney Inc.. We don't edit postings; apply and ask questions on the employer's site.