About the role
We are seeking a friendly and professional Receptionist to join our team at Soho House. The ideal candidate will have excellent communication skills, a positive attitude, and a exceptional customer service. As the first point of contact for members and guests, you will be responsible for creating a welcoming atmosphere and ensuring smooth operations at the front desk.
Key Responsibilities: • Greet and welcome members and guests as they arrive at the venue. • Answer phone calls, emails, and inquiries in a professional and courteous manner. • Provide information about the club, events, and services to members and guests. • Assist with reservations, bookings, and member requests. • Maintain accurate records of guest information and check-in/check-out procedures. • Ensure the reception area is tidy, organized, and well-stocked with necessary materials. • Coordinate with other departments to ensure members’ needs are met. • Handle administrative tasks such as managing appointments and processing payments. • Support the management team with various tasks and duties as required.
Qualifications: • Previous experience in a receptionist or customer service role is preferred. • Excellent verbal and written communication skills. • A professional and friendly demeanor. • Ability to multitask and manage time effectively. • Strong organizational skills and attention to detail. • Proficiency in Microsoft Office or similar software. • Ability to work flexible hours, including evenings, weekends and holidays.
Why Soho House? • Be part of a vibrant, fun and creative community. • Opportunities for growth and development within the company.
Text as published by Soho House & Co.. We don't edit postings; apply and ask questions on the employer's site.