About the role
We are looking for a “Waiter with the qualifications below:
Qualifications: • Ability to work well under the pressure of coordinating many requests at any given time • Ability to work flexible hours, including weekends, holidays if necessary • Knowledge of POS device • Service knowledge • Spoken and written fluency in English
Job Description: • Inform guests about the special items for the day and menu changes if any • Suggest food and beverages to the guests and also try to up-sell • Take food and beverage orders from the guests on the order taking pads • Making sure that the order is correct by repeating them to the guests • Entering the food and beverage in our Micros System • Mise-en-Place / adhering to the duties check-lists • Performing basic cleaning tasks as needed or directed by supervisor/manager • Filling in for absent staff as needed • Communicate to the guests and provide assistance with their queries • Coordinate with different departments (i.e. bar/kitchen etc.) to ensure smooth operation and guests satisfaction • Promptly respond to the guests with any additional requests • Adhere to grooming and appearance standards consistently • Is aware of allergy procedure • Is familiar with all tasting-notes from all menu items (food and beverage) • Help other areas of the restaurant when needed • Is familiar with the waiter-cashing out procedure • Making sure that a proper handover has been done before leaving the shift
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