About the role
The Role..
The Office Manager runs the day-to-day operations of the Finance Shared Services Centre, ensuring a well supported workplace for a multi-functional finance team. They own facilities, vendor and budget management, on-site IT/office coordination, and workplace services that keep teams productive and compliant.
Key Responsibilities.. • Own office operations: facilities, reception, H&S etc. • Manage vendor relationships and contracts (cleaning, security, catering, maintenance) • Coordinate with IT for end-user setup (desks, peripherals, meeting rooms, asset tracking) and incident triage. • Run workplace services: mail/shipments, travel coordination, room bookings, events, and visitor management. • Maintain H&S compliance (risk assessments, fire wardens, first aiders, drills etc.) • Support people operations: onboarding/offboarding logistics, inductions, seating charts, equipment returns. • Champion culture and engagement: site communications, celebrations, town halls, and wellbeing initiatives. • Strong coordination across IT, HR/People, Security, and Finance stakeholders. • Ensure security protocols for visitors, deliveries, and on-site records. • Coordinate audits/inspections related to facilities, H&S, or vendor compliance; close actions promptly. • Drive continuous improvement and small automations (room/desk booking tools, forms, checklists). • Act as primary on-site point of contact for Finance leadership and shared services managers. • Any additional duties as assigned by management
What We Are Looking For.. • 3-5+ years in office/operations management, preferably in a shared services or finance environment. • Hands-on facilities/vendor management and H&S compliance experience. • Excellent written and verbal communication; confident managing suppliers and senior stakeholders. • Highly organised, with strong prioritisation and follow-through. • Service-oriented mindset with a continuous improvement approach. • Ability to lead by influence and support a positive, inclusive workplace culture.
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