About the role
Community Assistant Manager - Mellmanor Apartments
La Mesa, CA
Who we are:
At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience.
About this role:
The Assistant Manager supports the Community Manager in all aspects of operating an income-producing property, including administrative, leasing, financial, and maintenance functions. This position is designed as a training role to prepare the Assistant Manager for future opportunities as a Community Manager. The Assistant Manager represents the management company’s policies and serves as a role model to peers, ensuring compliance with California landlord-tenant laws and company standards.
Hourly pay range:
$22.00 - $24.00 DOE
What you’ll do - Includes but are not limited to:
Leadership • Provide support and guidance to the on-site team, addressing operational challenges effectively. • Assume management responsibilities in the absence of the Community Manager. • Ensure compliance with Fair Housing and other applicable regulations.
Administrative • Work closely with the Community Manager to learn property management operations, including administrative and financial duties. • Assist in developing a cohesive on-site team that reflects the organization’s professionalism and quality. • Conduct regular inspections of common areas, apartment units, and grounds to ensure cleanliness, safety, and compliance with California building and health codes. • Assist with move-in and move-out administration, including thorough apartment inspections. • Understand and support financial and operational reporting requirements.
Financial • Collect rent payments and ensure timely deposits for all income, adhering to California laws regarding rent collection and notices. • Serve non-payment notices and follow up on delinquent accounts, coordinating eviction proceedings if necessary, under the guidance of the Community Manager. • Maintain compliance with company accounting standards, including weekly and monthly reports.
Leasing and Marketing • Promote available units by responding to inquiries, conducting tours, and showcasing property amenities. • Assist in completing and maintaining accurate leasing documents in compliance with Fair Housing laws. • Monitor competitive properties and market conditions to recommend pricing adjustments and marketing strategies. • Support resident retention programs, including lease renewals and community engagement activities.
Customer Service • Address resident service requests and concerns promptly and professionally, maintaining strong relationships. • Ensure maintenance requests are completed within 24–48 hours, notifying residents of any delays. • Assist with preparing security deposit dispositions promptly after move-out, ensuring compliance with California security deposit laws.
Compliance • Ensure adherence to Fair Housing, ADA, and California landlord-tenant laws in all operations. • Support the management company’s policies on safety, injury prevention, and environmental hazards.
Qualifications and Education • Minimum of two years of property management, leasing, or related experience. • Proficiency in Microsoft Office Suite and property management software. • Strong understanding of California landlord-tenant laws, Fair Housing standards, and local regulations. • Strong communication, organizational, and leadership skills. • Ability to problem-solve and adapt to changing priorities. • Commitment to excellent customer service and resident satisfaction. • Knowledge of basic accounting principles and operational best practices.
Who you are: • Focused with high attention to detail • Curious and proactive • Growth-oriented and well-organized • Disciplined and self sufficient • A strong communicator • Tech savvy
What’s in it for you:
We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team: • Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team. • Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy. • Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently. • Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones. • Work Model – Strong support for a work-life balance while keeping you connected and engaged. • Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.
Sunrise Management is an equal opportunity employer and a drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.
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