About the role
Director, Revenue Cycle Management – Accounts Receivable
Position Summary
BayMark Health Services is seeking an experienced Director of Revenue Cycle Management to oversee third-party billing, accounts receivable, collections, and denials management across multiple locations. Reporting to the SVP of Revenue Cycle Management, this leader will drive financial performance, improve operational efficiency, ensure regulatory compliance, and lead a team of Revenue Cycle Directors, Managers, Supervisors, and staff.
Essential Responsibilities
Lead multi-site revenue cycle operations, including billing, collections, A/R follow-up, and denials management.
Develop and implement strategies to maximize revenue, improve cash flow, and reduce outstanding receivables.
Monitor KPIs, analyze financial performance, and implement corrective action plans.
Oversee and develop revenue cycle leadership and staff in multi-site and virtual environments.
Identify opportunities for process improvement, automation, and operational efficiency.
Ensure compliance with federal, state, payer-specific, HIPAA, and organizational regulations.
Partner with executive leadership, healthcare providers, and payers to resolve complex billing issues.
Serve as a subject matter expert in behavioral health and substance use disorder billing and collections.
Qualifications
Bachelor's degree in Business, Finance, Healthcare Administration, or related field required; master's preferred.
Minimum 5 years of revenue cycle, billing, and collections management experience.
Proven experience leading third-party billing and collections teams.
Advanced knowledge of healthcare reimbursement, A/R, insurance, government payers, appeals, and compliance regulations.
Strong leadership, analytical, strategic planning, and problem-solving skills.
Ability to manage competing priorities and drive measurable results in a fast-paced environment.
Must successfully complete required background and drug screenings.
Work Environment
- Professional office environment with travel required up to 25%.
About BayMark Health Services
BayMark Health Services is a leading provider of substance use disorder treatment, dedicated to delivering compassionate, high-quality care. Our mission is to support long-term recovery and improve the lives of the patients and communities we serve.
Equal Opportunity Employer
BayMark Health Services is committed to providing equal employment opportunities to all applicants and employees in accordance with applicable federal, state, and local laws.
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