About the role
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Service Advisor
We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.
We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.
Compensation & Benefits
- Competitive hourly rate + commission and overtime opportunities - Paid vacation and holidays - Medical, dental, vision, life, and supplemental insurances - 401(k) with company match - Employee discounts, referral bonuses and ASE reimbursement - Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.
Service Advisor:
- Greet every guest and deliver a world-class service experience - Act as the liaison between customer and technician — translate mechanical into clear recommendations - Confidently sell tires, wheels, repairs, warranties, and services - Perform visual inspections and document findings - Build lasting relationships that turn first-time guests into lifelong customers - Help maintain showroom and inventory standards - Partner with the team to keep operations smooth, efficient, and safe
What Makes You a Great Fit
- 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background - Proven ability to sell services and build trust - Strong communication and organizational skills - A self-starter with problem-solving ability and team spirit - Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow) - Hungry to learn, grow, and lead - Flexible availability, including weekends, to serve customers when they need us most
About Big Brand Tire & Service
For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we’re serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers. Apply today! If your qualifications are a match for the position, a member of our Talent Acquisition team will reach out to you to discuss next steps.
American Tire Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
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Text as published by Big Brand Tire. We don't edit postings; apply and ask questions on the employer's site.