About the role
Essential Functions:
- Performs inspections for products manufactured by dental technicians; performs quality control inspections according to the quality standard procedures. - Evaluates each case thoroughly to ensure correct product per Rx specifications. - Serves as a liaison between dental technicians and managers. - Communicates with colleagues, dental technicians, and managers in a prompt articulate manner on a continuous basis. - Relies on extensive technical knowledge to make decisions and accomplish departmental goals. - Communicates with supervisors, quality control personnel, and technicians about work quality, quality standards, turnaround time, deadlines, and work flow. - Provides constructive feedback to all dental technicians in regards to quality of work produced. - Ensures high productivity and work quality by problem solving, motivating, and helping technicians. - Seeks advice and input from the manager when needed. - Understands all file trees. - Sends and receives files to and from specified labs as directed. - Trains technicians. - Performs other related duties and projects as business needs require at direction of management. - Determines functionality of restoration type for each product. - Identifies possible defects and assist with all technicians’ inquiries and Contact [name removed] if needed. - Evaluates remake cases and identifies root of cause to communicate results to Manager and Supervisor. - Identifies and resolves undercut and draw issues. - Adjusts and re-evaluates bite and clearance issues. - Serves as back up for Quality Control Technicians and assesses Digital Order processors in forwarding cases to the correct division.
Education and Experience:
- Prior dental experience or background a plus. - High school diploma or equivalent. - Minimum two (2) years of dental experience.
Pay Range: $18.00/hr
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