About the role
RESPONSIBILITIES AND DELIVERABLES: (including approximate percentage effort)
Human Resources Operations & Compliance (35%) • Manage end-to-end employee lifecycle processes including onboarding, confirmation, transfers, promotions, and separations. • Ensure HR policies, procedures, and practices are implemented consistently across the organization. • Maintain employee records and personnel files in compliance with organizational standards and statutory requirements. • Ensure timely completion of HR documentation, contracts, employment letters, amendments, and employee communications. • Monitor compliance with statutory requirements, audits, and internal controls. • Coordinate with external vendors, consultants, and service providers for HR-related services. • Support internal and external audits by providing accurate HR documentation and reports. • Maintain confidentiality and security of employee information and HR records.
Talent Acquisition & Workforce Planning (20%) • Coordinate and manage end-to-end recruitment processes for assigned positions. • Partner with hiring managers to understand workforce needs and support manpower planning. • Manage candidate sourcing, screening, interview coordination, offer management, and onboarding activities. • Track recruitment metrics including time-to-fill, hiring costs, candidate pipeline, and onboarding effectiveness. • Build and maintain talent pools for future organizational requirements.
HR Systems, Payroll & Benefits Administration (15%) • Serve as the focal point for HRIS data management and employee records administration. • Coordinate monthly payroll inputs and validate employee data for payroll processing. • Administer employee benefits programs including insurance, wellness initiatives, leave management, and statutory benefits. • Ensure timely updates of employee data in local and global HR systems. • Generate HR dashboards and reports related to headcount, attrition, recruitment, leave utilization, and workforce demographics.
Employee Relations & Engagement (15%) • Act as a trusted point of contact for employee inquiries regarding policies, benefits, and HR processes. • Plan and execute employee engagement initiatives, wellness programs, recognition activities, and organizational events. • Promote a positive workplace culture aligned with organizational values.
Performance Management & Learning (10%) • Support implementation of performance management processes including goal setting, reviews, and development planning. • Coordinate training programs, learning initiatives, and capacity-building activities. • Track learning participation and maintain training records. • Support succession planning and employee development initiatives.
May perform other job-related duties as assigned (5%)
QUALIFICATIONS AND SKILLS: • Bachelor’s degree in human resources, Business Administration, or related field. Postgraduate qualification or certification in Human Resources Management preferred. • 4-6 years of progressive HR experience with significant exposure to HR operations, employee lifecycle management, recruitment, compliance, and employee relations.. • Knowledge of the NGO business sector; Knowledge of institutional funders for international development, a plus. • Basic understanding of HR best practices, employment law, and regulatory requirements. • Proficient in Microsoft Office (Word, Excel, PowerPoint) and experience with HRIS or payroll systems is a plus. • Practical knowledge of the local country generally accepted accounting principles and fiscal statutes. • Experience with accounting systems
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