About the role
Medical Associates Clinic is hiring a Full-Time Receptionist to be a dynamic member of our team.
Pay and Benefits: $17+/hr. with full benefits package including:
- Pay raises at least annually - Medical Associates top rated health insurance with most comprehensive provider network in the area with discounted premium rates for wellness program participation. - 401k with Immediate Matching (50% on the dollar up to 7% of pay) and additional annual Profit Sharing - Flexible Paid Time Off Program (24 days off/year) - Save money on your taxes! Medical and Dependent Care Flex Spending Accounts - Income security for your family! Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
Primary schedule: Rotating shifts Monday - Friday between the hours of 6:45am -5:00pm working 5 days/40 hours per week, full benefits eligible!
Essential Functions & Responsibilities:
- Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions. Check in patients for their appointments. This includes reviewing, updating, and/or obtaining patient information making necessary account changes to ensure correct billing. - Set up new insurance coverage or modify existing insurance coverage records as needed. Collect copay or other payments where applicable and perform accurate end of day balancing. - Schedule appointments for patients within our clinics or as needed from work queues. Apply applicable department/provider scheduling protocols relating to appointment types and lengths while directing patients to appropriate providers/specialties. - Provide verbal and/or written instructions to patients, peers, and clinical team members, interacting tactfully with customers and establish and maintain effective relationships with others. - Complete all other assigned projects and duties.
Knowledge, Skills and Abilities:
Education: High school diploma or GED required.
Experience: From three months to one year of similar or related experience.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussions.
Other Skills: Ability to multi-task and work in a fast paced environment. General computer knowledge with proficient keyboarding skills. Multi-line telephone system. Cash handling experience. Ability to work independently with limited direction, problem solving and resourcefulness.
Text as published by Medical Associates. We don't edit postings; apply and ask questions on the employer's site.