About the role
The Agency
MRM is a leading marketing agency. Through a strong foundation in strategy, data science, technology and creativity, MRM helps transform businesses by helping brands grow meaningful relationships with people.
The agency was named a “Best Workplaces for Innovators” by Fast Company, B2B Agency of the Year from the Association of National Advertisers (ANA), a four-years-and-counting run as Gartner “Leader” in Global Marketing Agencies Magic Quadrant from 2017-2020
MRM is part of the Interpublic Group (NYSE: IPG) and a top agency in the McCann Worldgroup network, with 35-plus offices across North America, Latin America, Europe, the Middle East and Asia Pacific.
The Role
· Lead multiple fast-paced clients, managing relationships across MRM service offerings:
o Digital
o Social
o Technology (Web, App, MarTech)
o CRM
o Data & Analytics
o Creative & Strategy
· Drive planning decisions to support marketing objectives for the client.
· Be a champion for our client brands and continually strives to find innovative solutions that builds the brand awareness and equity.
· Provide expertise and leadership.
· Lead and develop annual Account Plans and create clear accountability measures that ensure success.
· Effectively motivate, lead and train a team, to support growth and delivery for the client.
· Align and collaborate with all agency partners (both in and out of network).
- Liaise with all internal and external stakeholders working closely to ensure teams are briefed and the project is delivered on time and on budget.
- Lead new business opportunities / pitches and contribute to agency revenue generation.
The Proof
- Senior experience running web and app projects for clients within a digital marketing environment.
- Technically minded and capable of articulating potentially complex technology solutions to our clients.
- Account Director experience across global clients.
- Thorough understanding of agency project process, across briefing through delivery ensuring jobs are managed well financially and are efficiently using resources to meet client needs.
- Capable of seeking out account growth and new business opportunities.
The Person
· A solid knowledge of Agency working processes.
· Smart technology thinking – able to work with the team to form solutions to client challenges.
· Confident and clear – able to deliver thinking to clients as well as team.
· Ability to handle client expectations for tight deadlines, with an exceptional eye for detail.
· Ability to flawlessly manage multiple projects with effective ease.
· Strong interpersonal skills and be a team player working across a range of clients and teams (creative, tech, analytics).
· A passion for communication and a keen learner, eager to grow.
· Focused on staying up to date with digital trends delivering insights back into the team and for clients.
· Accountable for his/her actions with a desire to grow with the organization.
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