About the role
Department
Client Services
Job Title
Account Director
Salary / Benefits
DOE
Experience
7+ years working within digital environment (Agency or Client).
Energy category experience would be advantageous.
Language
English (+ Arabic would be advantageous)
Reports to
Global Business Lead
Stakeholders
Lauren Ahearn (Global Business Lead)
Julian Storeton-West (General Manager)
Devika Valsaraj (Regional Director, People & Talent)
Travel
Dubai-based. Willingness to travel to KSA (1-4x per year), and/or be seconded partially in KSA a consideration.
The Agency
MRM is a leading marketing agency. Through a strong foundation in strategy, data science, technology and creativity, MRM helps transform businesses by helping brands grow meaningful relationships with people.
The agency was named a “Best Workplaces for Innovators” by Fast Company, B2B Agency of the Year from the Association of National Advertisers (ANA), a five-years-and-counting run as Gartner “Leader” in Global Marketing Agencies Magic Quadrant from 2017-2020
MRM is part of the Interpublic Group (NYSE: IPG) and a top agency in the McCann Worldgroup network, with 35-plus offices across North America, Latin America, Europe, the Middle East and Asia Pacific.
The Role
- Digital Business Lead for one of our key global (Energy) accounts. - Oversee and drive delivery of agency scope for the client, including:
- Digital Brand Campaigns - Global and Market Sponsorships (F1/Golf/Football) banner/social - Digital Transformation Initiatives -Marketing Technology, AI, Lead Generation, CRM - Data and Analytics
- Build and maintain strong client relationships with key stakeholders. - Drive planning decisions to support marketing objectives for the client. - Be a champion for our client brands and continually strive to find innovative solutions that builds the brand awareness and equity. - Provide team/client expertise and leadership. Help team set individual goals which build towards the wider project goals - Lead and develop annual Account Plans and create clear accountability measures that ensure success. - Effectively motivate, lead and train a cross-functional team (strategy/creative/production) across regional locations, to support growth and delivery for the client. - Align and collaborate with all agency partners (both in and out of network). - Liaise with all internal and external stakeholders working closely to ensure teams are briefed and the project is delivered on time and on budget.
The Proof
- Previous Account Director experience for one (or more) global clients. - A history of working in digital/web/consultancy agencies and environments. - Delivery of multiple digital projects and campaigns, including DT (Digital Transformation) ie. Data/AI/MarTech/CRM.
- Thorough understanding of agency project process, across briefing through delivery ensuring jobs are managed well financially and are efficiently using resources to meet client needs. - Track record of nurturing and growing a key agency account.
The Person
- Confident and clear – able to deliver thinking to clients as well as team. - Ability to handle client expectations for tight deadlines, with an exceptional eye for detail. - Ability to flawlessly manage multiple projects with effective ease. - Strong interpersonal skills and be a team player working across a range of clients and teams (creative, tech, analytics). - A passion for communication and a keen learner, eager to grow. - Focused on staying up to date with digital trends delivering insights back into the team and for clients. - Accountable for his/her actions with a desire to grow with the organization.
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