About the role
Job Responsibilities:
- Directly interface with Customer Supplier Quality Engineers to collaborate on PI product quality topics - Assist PI Sales team in on customer quality matters - Lead 8D investigations into quality issues affecting customers in region - Obtain failure analysis data and results and prepare final customer facing 8D reports (English and or Mandarin) - Support customer PPAP and documentation requests - Facilitate and manage problem resolution with support from Engineering teams in company headquarters - Visit customers as necessary to resolve customer satisfaction issues arising from product quality issues. - Direct experience in automotive skillsets /customer interface on resolution of integrated circuit quality problems. - Direct Experience managing 8D investigations and creating 8D reports - Manage customer quality issues in a manner that helps improve customer’s perception of company’s quality. - Business level language proficiency in Mandarin and English
Qualifications:
- B.S. degree in electrical engineering, Candidates with MSEE will be given preference. - Minimum 8 years of engineering problem solving experience with semiconductor products
- Understanding of semiconductor product Failure Analysis practices
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