About the role
The Secretary provides front office support for the Cardiology Department and Nuclear Medicine Department.
Core Competencies
- Prints schedule and call for orders when assigned. Call for a valid order when required.
- Greets patients, obtains demographic data and processes appropriate paperwork for registration, ensuring accuracy of information.
- Verifies insurance eligibility, benefits and coverage.
- Collects deductibles and visit co-payments in advance of treatment or during the course of treatment, as appropriate.
- Notifies appropriate staff of patients arrival and/or escorts patient to room.
- Schedules appointments for Cardiology procedures, coordinating rooms, physician, technician, and nursing staff as indicated.
- Registers and schedules patients.
- Answers telephone courteously, identifying self and department.
- Screens telephone calls and routes call appropriately.
- Records and routes messages as indicated accurately.
- Picks up and addresses voice-mail messages.
- Utilizes computer systems to schedule and process patients, obtain lab results and communicate with co-workers.
- Provides patients with accurate instructions regarding procedure and appointment
- Monitors and orders supplies.
- Places special orders for non-stock items through the Purchasing department.
- Maintains and orders office supplies for the department.
- Logs Requests for and Release of Medical Records correspondence and ensures correct patient authorization forms are completed accurately.
- Assists in training of new employees.
Experience
Number of Years ExperienceType of Experience
1Hospital or medical office setting
Compensation Range:
$25.00 - 33.44 / Hour
Text as published by Torrance Memorial Medical Center. We don't edit postings; apply and ask questions on the employer's site.