About the role
The AMIRI Client Advisor is a key revenue-driving role responsible for delivering exceptional luxury service while developing and managing a high-value client portfolio. As a Brand Ambassador, they represent AMIRI’s values and creative vision, build long-term relationships with local and international clients, and contribute strategically to the boutique’s commercial success.
Job Responsibilities: • Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high-value transactions and repeat business. • Own, develop, and grow a robust and high-quality client portfolio, building long-term relationships with top-tier and high-potential local and international clients through proactive clienteling. • Act as a Brand Ambassador, embodying AMIRI’s image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in-store and off-site. • Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service. • Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client’s emotional connection to the product. • Proactively drive client outreach, follow-up, and appointment-based selling to sustain ongoing engagement beyond store visits. • Support the boutique’s overall performance by collaborating with Store Management on client matters, high-level selling activities, visual standards, and operational excellence.
Job Requirements: • 5+ years of experience in luxury retail or high-end client service, with proven success in client portfolio development and retention. • Demonstrated ability to manage and grow a solid, established client book with repeat and high-value clientele. • Strong commercial mindset with a consistent track record of achieving and exceeding sales goals. • Exceptional communication, interpersonal, and relationship-building skills, with a natural ability to create trust and loyalty. • Deep passion for luxury, fashion, craftsmanship, and brand storytelling. • Ability to deliver outstanding service across all channels (in-person, written, phone, digital). • Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced luxury environment. • Flexibility to work scheduled shifts, including weekends, evenings, and holidays. • Physical ability to stand for extended periods and handle merchandise as required (lifting up to 30 lbs). • Full adherence to company policies, procedures, and brand standards.
Contract Type: Permanent employment contract (Tempo Indeterminato)
Collective Bargaining Agreement (CCNL): CCNL Commercio – level and classification to be determined based on the candidate’s experience, qualifications, and responsibilities associated with the role.
Salary Range: €30,000 – €35,000 gross annual salary, depending on experience, skills, and qualifications.
Additional Benefits: • Meal vouchers • Employee discount program
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