About the role
About Big Human: • Big Human is a New York City-based technology, design, and branding agency with over a decade of experience solving complex problems and creating world-class digital experiences • Notable work includes HQ Trivia, Vine, and Subdial; clients span from high-growth startups to Fortune 500s including Netflix, Gemini, Rockefeller Center, and Whistle • Fully remote team with regular company retreats and quarterly coworking events • Values: supportive, grounded, passionate, forward-thinking, and accountable
About the Role: • Big Human is looking for a Product Design Lead with 8+ years of product design experience at an agency, studio, or client-side organization • This is a rare opportunity to meaningfully shape the creative direction and design culture of a growing studio. They're looking for someone with a builder's mindset — someone motivated by influence and craft, not just credentials. • You'll lead design projects end-to-end, from discovery and ideation through to high-fidelity design, handoff, and QA, across a diverse range of clients from startups to Fortune 500s • You'll collaborate closely with Design, Product, Marketing, and Engineering teams to deliver exceptional digital experiences • Agency experience is required
Key Responsibilities: • Lead design projects from start to finish with autonomy and authority, including discovery, ideation, workshops, definition, high-fidelity design, design systems, handoff, and visual QA • Plan and facilitate design workshops, client reviews, user research, and user testing sessions • Work collaboratively with the Big Human design team to solve complex product and UI challenges; contribute hands-on design work when needed • Provide feedback and guidance to ensure work meets high visual standards and incorporates best practices • Lead, mentor, and guide designers at both an individual and team level with high-level strategic design direction • Articulate and defend design decisions clearly to clients and internal stakeholders • Navigate ambiguity and pivot quickly with changing priorities in a fast-paced, deadline-driven environment • Oversee and provide creative direction across 1–2 additional concurrent projects beyond your own hands-on work, guiding other designers to maintain quality and consistency
Qualifications: • 8+ years of product design experience, with agency experience required • A high-caliber portfolio showcasing complex products with strong visual design, UI/UX, prototyping, typography, and visual hierarchy • Masterful knowledge of user-centric and data-informed product design; strategic decision-making rooted in data, research, analytics, and business context • Experience designing mobile apps, web products, and marketing websites • Strong verbal and written communication skills with the ability to articulate design decisions to clients and stakeholders • Expert-level Figma proficiency and working knowledge of Adobe Creative Suite • Comfortable in a fast-paced environment with tight deadlines and a willingness to ask questions in times of uncertainty
Nice to Have: • Branding or art direction experience • Illustration or craft-making experience • Motion graphics or 3D modeling experience (After Effects, Blender, Cinema4D, etc.) • Experience with Unreal Engine, Unity, Framer, Webflow, or similar tools • Curiosity about internet culture, design trends, and emerging technology • Experience designing for TV or streaming device interfaces (e.g. Roku, Apple TV, connected TV platforms)
Compensation & Benefits:
Salary: $150,000 - $158,000
Benefits: • Medical: Up to $950/month company contribution (~$11,400/year) • Dental: 100% of premiums covered (~$700/year) • Vision: 100% of premiums covered (~$100/year) • 401(k) with 3% salary match • Home internet reimbursement: $900/year • Home office upgrade stipend: $960/year • Shared experience fund: $960/year • Coworking stipend: $960/year • Education stipend: $1,500/year • 10–16 weeks parental leave • 14 paid holidays + generous vacation time • Summer Fridays • Donation matching • Yearly team retreat + quarterly coworking events
Details
Location: Technically Remote (work timezone: EST hours), but may require client visits on the East Coast
Work Authorization: • For US applicants: US citizens or Green Card Holders only • For Canadian applicants: Canadian citizens based on the East Coast & working EST timezone are welcome to apply
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