About the role
Senior Lead Engineer
Job requirements
Quick Summary for Hiring Role: Load Balancing Infrastructure Operations L3 Engineer (LBops) Organization: Enterprise Computing Primary Technologies: F5 BIG-IP, A10 Thunder, TCP/IP, HTTP, DNS, Unix Secondary Skills: Python, PowerShell, Perl, Ansible, C# Nature of Work: L3 Operations, Incident Management, Automation, Network Troubleshooting, Application Delivery Infrastructure Support Work Model: Global Follow-the-Sun Operations __________________________ LBops Role in India (Morgan Stanley) Team Overview The Load Balancing Infrastructure Operations Level 3 (LBops L3) team is part of the Enterprise Computing Organization of Morgan Stanley. The global team focuses on core infrastructure supporting Application Delivery across Morgan Stanley. This includes support for a multi-vendor Load Balancer environment that provides services to internal and external clients. ________________________________________ Key Responsibilities You will work within a global "follow-the-sun" operations model responsible for the technologies in respective regions. Day-to-day responsibilities include: • Supporting a high number of devices and application flows in an enterprise environment, delivering cloud-like experiences for development environments. • Using advanced network tools to troubleshoot: • Network connectivity issues • Fault analysis • Failure avoidance • Diagnosis and resolution of functionality-impacting issues in distributed systems environments • Working with an in-house application management system designed to simplify deployment and management of application delivery components. • Managing services over the network through a GUI-based console. • Addressing L2 escalations. • Process improvement, automation, and scripting. • Writing technical documentation. • Collaborating with global SMEs using tools such as: • Jive • Twiki • SharePoint ________________________________________ Required Qualifications Technical Skills • Strong knowledge of: • TCP/IP protocols • HTTP • DNS • Comfortable with Unix system administration. • Deep understanding of: • F5 BIG-IP • A10 Thunder Application Delivery Devices • Administrative competence in at least one major programming/scripting language or platform such as: • Ansible • Perl • Python • PowerShell • C# • Strong organizational skills with ability to manage multiple tasks and work in high-pressure environments involving outage handling, management, and resolution. Professional Skills • Effective time management skills. • Ability to prioritize: • Meetings • User requests • Incident management • Project work • Documentation • Strong communication skills with: • Developers • Engineers • Remote team members • Willingness to learn new technologies and techniques. • Ability to operate as an integral member of a global team. ________________________________________ Company Profile (Morgan Stanley) Morgan Stanley is a leading global financial services firm providing: • Investment Banking • Securities • Investment Management • Wealth Management The firm serves: • Corporations • Governments • Institutions • Individuals Operations span 43 countries with more than 1,200 offices worldwide. The company emphasizes: • Integrity • Excellence • Strong team ethic • Professional growth and career development • Equal employment opportunities • Diversity and inclusion
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