About the role
• Timely action on customer Inquiry and Quotation on business opportunities. • Coordination with pricing team and overseas to improve TAT of quote and business conversion. • Maintain Inquiry log on day to day basis with proper and accurate feedback from sales and customers • Analyzing quote log and presenting it to products and RSM’s or Sales managers for understanding the areas where improvement is required • Preparation of reports pertaining to sales management system. • Maintain good business relationship with customers and internal stake holders • Bridge the gap between sales persons & product to achieve better conversion • Assisting sales team to achieve target on bringing new customers onboard and maximizing the revenue of sales. • Supporting sales in all the backend activities required for an account like KYC documents, SOP, customer activation etc. • Supporting sales team by providing sales leads and internal co-ordination • Co-ordination with operations, pricing, system and other relevant department to facilitate the smooth functioning of sales and customer retention.
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