About the role
The Receptionist plays a key role in maintaining a professional and welcoming atmosphere for clients and employees. This highly visible position requires exceptional communication skills, attention to detail, and the ability to handle various administrative tasks.
ESSENTIAL FUNCTIONS • Maintain the overall appearance and functionality of the corporate office by overseeing cleanliness, service, and stocking of supplies • Manage inventory levels and order office and kitchen supplies as required, ensuring cost-effectiveness and timely availability • Liaise with engineering, housekeeping, and external vendors to address maintenance issues promptly and efficiently • Oversees office operations and HR invoice processing, ensuring accuracy and timely payment for all expenses • Establish and maintain efficient organizational systems, including electronic filing and record-keeping, contributing to streamlined office operations • Ensure the functionality of office equipment, managing service calls, and coordinating repairs or replacements when necessary • Assist in planning and executing company events, programs, and meetings, ensuring seamless logistical support • Provide administrative support to the office as a whole, including managing conference room calendars, scheduling meetings, and document preparation. • Assist HR with onboarding new employees, employee offboarding, maintaining office records, maintaining company intranet, and coordinating events (benefits fair, lunch & learns, employee engagement events, employee birthdays) • Serves as a central point of contact for internal company-wide communications • Answer the corporate office’s general phone line, transfer calls to the appropriate person, take accurate messages as needed, and promptly route voicemail messages to the correct recipient • Enhances workplace experience and employee engagement by arranging employee lunches, appreciation day activities, and other interactive office initiatives • Manages shipping, receiving, and distribution of mail and packages. • Facilitate daily employee perks and engagements such as dry cleaning, car wash, birthdays, etc.
MINIMUM REQUIRED QUALIFICATIONS • Ability to sit at a desk for extended periods. • Equipment used includes PCs, phones, copiers, scanners, faxes, and door release systems. • Proficiency in MS Office Suite (Word, Excel, PowerPoint), Adobe, Canva, and basic computer skills. • Professional demeanor, strong interpersonal skills, and a positive attitude. • Exceptional attention to detail and strong written and verbal communication skills. • Ability to multitask, prioritize tasks, and follow through on assignments. • Problem-solving ability with a proactive approach to resolving issues. • Ability to travel to and from properties within our portfolio for backup support. • Flexible availability for occasional evenings, weekends, and holidays for special events. • Capable of lifting up to 20lbs., handling packages, and distributing mail. • Experience in office, retail, or hospitality customer service roles. • Minimum of 2 years of work experience in customer service or administrative role.
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