About the role
At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.
With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.
We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.
We’re looking for a Senior Business Analyst to join a dedicated nearshore team building a placement management platform for a US education client. The platform supports students, placement specialists, preceptors, clinical sites and university staff. It runs on Dynamics 365 / Dataverse, Azure and a React frontend. You’ll own requirements from first discovery through user acceptance.
What you’ll do • Lead discovery workshops and interviews with business stakeholders across several user groups. • Map current-state and future-state processes and document workflows, business rules and edge cases. • Write clear user stories with testable acceptance criteria, and keep the backlog refined with the product owner. • Define data requirements, including entities, fields, relationships, validations and integration touchpoints. • Plan and run UAT, which covers writing test scenarios, coordinating testers, tracking defects and getting sign-off. • Act as the bridge between stakeholders and the development team, in an Agile setup overlapping with US Central Time.
What we’re looking for • Consolidated experience as a Business Analyst or Requirements Engineer on software or CRM implementations. • Proven experience leading the full cycle: discovery, user stories and acceptance criteria, process and data requirements, and UAT. • Strong process mapping skills (BPMN or similar) and comfort working with data models. • Experience with Agile tools such as Azure DevOps or Jira. • Advanced English, with confidence facilitating sessions with US stakeholders.
Nice to have • Dynamics 365 / Dataverse or other CRM project experience. • Background in education, healthcare or scheduling and placement workflows. • Certifications such as CBAP / CCBA, PSPO, or MB-910.
#LI-AG4
Our benefits include:
- Premium Healthcare
- Meal voucher
- Maternity and Parental leaves
- Mobile services subsidy
- Sick pay-Life insurance
- CI&T University
- Colombian Holidays
- Paid Vacations
And many others.
Collaboration is our superpower, diversity unites us, and excellence is our standard.
We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.
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