About the role
Key Responsibilities • Design Strategy • Define and own the design vision and strategy for our payment products. • Establish UX/UI design best practices that balance business goals, user needs, and compliance requirements. • Lead, mentor, and grow a team of product designers and UX researchers. • User-Centered Design Execution • Drive end-to-end product design from discovery, journey mapping, and prototyping to detailed UI specifications. • Conduct and apply user research, usability testing, and data-driven insights to improve product flows and reduce friction. • Create design systems and patterns for consistency across channels (app, web). • Cross-Functional Collaboration • Partner with product managers and engineers to define product requirements and technical feasibility. • Work closely with risk, compliance, and legal teams to ensure designs adhere to regulatory standards (e.g., BSP, AML, KYC). • Collaborate with marketing and CX to ensure brand-consistent experiences. • Innovation & Market Trends • Stay ahead of payment UX trends in PH and SEA and globally (e.g., tap-to-pay, open finance, e-wallet interoperability). • Explore opportunities to integrate emerging technologies such as QR Ph, NFC, merchants, and blockchain into the payment journey.
Qualifications • Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field. • 5+ years of experience in product design, with at least 1 years in a leadership role. • Proven track record designing scalable payment systems, e-wallets, or financial services platforms. • Strong portfolio demonstrating UX strategy, UI execution, and impact on business metrics. • Deep understanding of the Philippine digital payment landscape and regulatory framework. • Experience working in agile product development environments. • Proficiency in tools like Figma, Adobe XD, or similar. • Background in payments or fintech. • Experience in designing for mass-market, mobile-first audiences in emerging markets.
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