About the role
Location: Zone 4, Guatemala City (Hybrid modality)
We are looking for a Accounts Receivable/collections Representative to support our Boss Revolution/NRS customers. In this role, you will handle inbound calls, assist customers with billing inquiries, process payments, address past-due balances, and guide clients through basic account solutions.
Requirements • English Level: 80% or higher (B2 / conversational fluency). • At least 6 months of collections experience • High school diploma completed. • Strong sense of responsibility, active listening, and clear communication skills.
What We Offer • Morning training schedule. • Two consecutive days off (weekdays or weekends). • Real internal growth and career advancement opportunities. Law benefits.
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