About the role
Reports to: Ministry Leadership Team Assistant
Hours Commitment: 40 hours per week in office (Monday–Friday)
Objective: To serve as the operational heartbeat of LCBC’s Central Office, creating a warm, well-run environment for staff, guests, and visiting teams while providing broad administrative and hospitality support across the organization.
Personal Qualifications: • Have a personal relationship with Jesus and demonstrate ongoing spiritual growth through everyday habits and practices. • Support LCBC’s mission to introduce people to Jesus and together fully follow him, along with our ministry philosophy, priorities, and beliefs. • Be a leader who is: • Focused: Work hard with urgency and intensity • Collaborative: Bring others into your work, give and ask for feedback • Growth-minded: Plan for growth and be ready for when God wants to move by pursuing personal, spiritual, and professional development • Lead the way in LCBC’s values: We run after the one, we pursue excellence, we prioritize relationships, we deploy people for impact, and we are real and relatable. • Be an LCBC Partner, or willing to become one within 60 days of employment. Regularly attend and participate at LCBC prior to and/or upon employment.
Required Skills • Warm, hospitable demeanor with a genuine love for people; skilled at making others feel welcomed and valued. • High school diploma or equivalent; Associate’s degree or higher preferred. • Proficiency with standard office equipment and computers, including Microsoft Outlook, Word, Excel, and willingness to learn church management software. • Strong organizational and time management skills with the ability to manage multiple priorities simultaneously. • Excellent verbal and written communication skills. • Ability to handle sensitive matters with discretion and maintain absolute confidentiality. • Self-starter who can work independently, take initiative, and follow through on tasks without close supervision. • Experience with inventory management, supply ordering, or facilities coordination is a plus. • Experience leading or developing volunteers or building teams is a plus.
Primary Responsibilities:
Volunteer Leadership & Development • Develop and lead volunteer teams that support Central Office functions. • Invest in volunteer growth through book studies, spiritual development opportunities, and leadership development experiences.
Front Desk & Hospitality • Ensure that all incoming phone calls and gathered information get directed to the appropriate person. • Champion and help create a warm, welcoming environment for guests, vendors, volunteers, and staff- offering drinks, opening doors, and making every guest feel genuinely cared for. • Oversee incoming/outgoing mail sorting and distribution. • Own the daily Prayer Update All Staff email process, gathering campus information and ensuring timely distribution Monday–Friday. • Oversee the info account email inbox, ensuring all inquiries are routed or addressed in a timely and professional manner. • Coordinate campus materials pick-up reminders to campus teams. • Lead the planning and execution of holiday door and delivery room signage. • Lead the way with a welcoming experience for new staff on their first day; partner with the Team Development & Resourcing team to serve as a frontline presence in welcoming new team members and ensuring a welcome flag is set up. • Oversee hospitality for visiting church teams, coordinating logistics and ensuring an excellent on-campus experience.
Office Operations & Supply Management • Ensure the workroom is consistently stocked and well-maintained, proactively managing reorder needs. • Own conference room readiness: ensure markers, tissues, and supplies are stocked, rooms are tidy and presentation ready. • Serve as the centralized point of contact for office supply ordering; connect with ministry departments regularly to anticipate and fulfill basic supply needs across the organization. • Oversee ordering and inventory management of letterhead, branded cards, and envelopes. • Manage mailboxes, including label materials and distribution processes. • Ensure postage needs are met for staff and coordinate ongoing postage machine upkeep. • Own monthly mail machine and copy machine logs. • Support the Accounting department with specific mailings; payables weekly and 90 Day Tithing Challenge; assist staff with various administrative projects as needed. • Oversee distribution of incoming packages and deliveries.
Kitchen & Facilities Care • Ensure kitchen areas are well-maintained and inviting — overseeing regular refrigerator cleanouts, supply restocking, and coffee machine upkeep. • Ensure that the reception area is consistently stocked with water, coffee, and mints for guests and staff. • Own the overall cleanliness, organization, and welcoming atmosphere of the Central Office environment.
Staff Culture & Events • Own birthday card coordination for Central Office staff (and all staff, as capacity allows). • Champion a fun, connected Central Office culture. • Oversee the assembly and mailing of Cookie Drops on behalf of the Online team. • Lead preparation logistics for All Staff days, LCBC U, and in-house team lunches- coordinating supplies, food, and setup. • Stay up to date on organizational key dates, events, and happenings.
Data & Systems Support • Develop proficiency in church management software to oversee and execute a variety of administrative tasks. • Own data cleanup projects as assigned, including overseeing duplicate profile merges and pulling attendance data as needed.
Benefits We Offer: • Competitive medical, dental and vision coverage • Retirement plan contribution and employer match • Annual counseling benefit • Flexible schedules • Generous and immediate paid time-off • Casual dress • Quarterly professional and spiritual development days • Intentional investment in personal and professional development
Evaluation:
The First Impressions and Central Office Coordinator will meet regularly with the Ministry Leadership Team Assistant for planning, goal setting, progress updates, and general coaching. A formal Action and Development Plan will be completed and reviewed throughout the year.
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