About the role
Join our team as a
Shipping and Receiving Associate!
Shift: Monday-Friday, 7 am - 3 pm or 8 am - 4 pm
Come be a critical link between production and the customer, ensuring products are shipped accurately, efficiently, and on time. In this fast-paced role, you'll manage domestic and international shipments, coordinate with multiple carriers, resolve shipping challenges, and partner with teams across the organization to deliver an exceptional customer experience. Your attention to detail and problem-solving skills will help keep operations running smoothly while supporting continuous improvement initiatives.
What you will do: • Prepare and process all domestic and international shipments using UPS, FedEx, LTL and other carriers and couriers. • Determine appropriate carrier and method of shipment required to meet internal and external customer demands. • Maintain internal databases including intranet and ERP system to ensure accurate shipping history. • Work with internal customers to resolve customer service issues, including, but not limited to: shipping errors, order entry errors, late orders, packing slip/part count/PO discrepancies. • Proactively communicate shipping issues to customer service for resolution. • Support other departments (Sales, Marketing, and Customer Service) with preparing and shipping tradeshow supplies, marketing materials, and samples by requested ship method. • Maintain clean and organized work area with emphasis on safety, quality, efficiency, and utilization. • Continually seek to improve work processes and individual performance.
What it takes: • High School Diploma or equivalent • 2+ years of shipping and receiving experience • Forklift experience • Strong communication skills, both verbal and written • Ability to work safely with sharp tools/objects, such as but not limited to, hobby knives, utility knives, pliers • Ability to work independently with minimal supervision • Ability to multitask and prioritize own workload • Ability to work in a fast-paced, team-oriented work environment • Ability to comprehend and follow printed and computer-screen instructions, and direction from supervisors or technical leads • Strong sense of urgency • Solid customer service skills
Bonus points for: • Experience using UPS, FedEx shipping software • Experience with international shipments
What's in it for you: • We offer amazing benefits including but not limited to: • Health Insurance: Traditional OR High Deductible plan • Flexible Spending Accounts • Health Savings Account (including employer contributions) • Dental and Vision • Basic and Supplemental Life Insurance • Short-Term and Long-Term Disability • Paid caregiver leave • You will receive at least 3 weeks of PTO, Holiday Pay, and Volunteer Hours • 401k with company match and immediate vest • Employee Stock Purchase Program at a discounted rate • Matching grants through Protolabs foundation • And More!
Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.
Text as published by Protolabs. We don't edit postings; apply and ask questions on the employer's site.