About the role
SportsMed Physical Therapy is a leading outpatient physical therapy provider in the Northeast delivering high-quality, multidisciplinary care across orthopedic, sports, neurological, vestibular, and rehabilitation populations.
Our facilities feature state-of-the-art equipment for the effective treatment of a variety of orthopedic and sports-related injuries.
Position Summary
The Billing Manager is responsible for overseeing designated Accounts Receivable (AR) teams and ensuring optimal reimbursement through effective billing, collections, denial management, and follow-up activities. This role provides day-to-day leadership, coaching, and performance management for assigned staff while driving accountability for revenue cycle metrics and collection goals.
The Billing Manager serves as a key operational leader within the Revenue Cycle department and is responsible for improving financial performance, reducing aged receivables, enhancing staff productivity, and supporting a culture of continuous improvement.
Duties and Responsibilities
Revenue Cycle Operations • Manage daily operations for assigned Accounts Receivable teams. • Monitor and prioritize work queues to ensure timely account resolution. • Oversee claim follow-up, denial management, appeals, and collection activities. • Identify and resolve reimbursement issues impacting cash collections. • Ensure timely resolution of payer and patient account inquiries. • Monitor payer-specific trends and implement corrective action plans. • Collaborate with operational teams to improve reimbursement outcomes.
Financial Performance • Drive achievement of monthly collection goals. • Monitor and reduce Days in Accounts Receivable (AR). • Develop strategies to reduce aged balances and increase cash collections. • Analyze denial trends and implement recovery initiatives. • Monitor underpayments and pursue recovery opportunities. • Ensure compliance with payer guidelines and billing regulations.
Leadership and Team Management • Directly supervise assigned supervisors, team leads, and billing staff. • Establish performance expectations and accountability measures. • Conduct regular staff meetings, coaching sessions, and performance reviews. • Develop staff through training, mentoring, and cross-training opportunities. • Foster a positive, collaborative, and results-oriented work environment.
Reporting and Analytics • Analyze department performance metrics and productivity trends. • Prepare monthly reports for Revenue Cycle leadership. • Track collection performance, AR aging, denial rates, and productivity. • Utilize data to identify opportunities for operational improvement.
Compliance • Ensure compliance with all payer requirements, HIPAA regulations, and company policies. • Maintain accurate documentation and billing records. • Support internal and external audits as required.
Qualifications
Required • Bachelor's degree in Healthcare Administration, Business Administration, Finance, or related field preferred. • Minimum of 5 years of healthcare billing, collections, or revenue cycle experience. • Minimum of 2 years of leadership experience in a medical billing environment. • Strong knowledge of medical billing practices, reimbursement methodologies, and payer regulations. • Experience with electronic medical records (EMR) and practice management systems. • Proficiency in Microsoft Excel and reporting tools.
Preferred • Experience within Physical Therapy, Chiropractic, Orthopedic, or Outpatient Healthcare settings. • Experience managing Accounts Receivable teams. • Knowledge of Medicare, Commercial, Workers' Compensation, No-Fault, and Patient Billing processes.
Benefits • Medical, Dental, Vision Insurance • Life & Disability Insurance • Paid vacation, sick time, and holidays • 401(k) match • Access to Rain – flexible earned wage advance benefit • Hybrid work schedule • Competitive base salary + Bonus
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