About the role
Electro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to leverage the value of emerging technologies by developing practical applications for industrial, commercial, and retail markets. As a technology company, we help our customers enjoy the benefit of a supplier partner intently focused on delivering strong value-for-value relationships while turning innovation into value. www.electo-matic.com
Sales Administrator — Electro-Matic
Position summary
Provides administrative support to executive level and sales management. The Sales Administrator supports Electro-Matic’s sales team and customers by assisting pricing, establishing cost comparisons and coordination with operations and suppliers. This role ensures that sales data in CRM/ERP systems is current and accurate — helping keep our distribution operation efficient and our customers and suppliers satisfied.
Reports to: VP of Sales Job type: Full-time, on-site
Key responsibilities • Reviews customer quotes, proposals and order acknowledgements; ensure margins and discount approvals are applied. • Coordinate with warehouse, shipping and logistics to schedule shipments and resolve fulfillment or delivery problems. • Communicate with manufacturers and suppliers to confirm availability, and expedite requests. • Maintain and update customer, product and pricing records in CRM/ERP; ensure data integrity. • Prepare routine sales and order reports (daily/weekly/monthly) and ad-hoc reports for management and sales reps. • Support sales reps with administrative tasks: proposals, pricing research, bid packages, and contract documentation. • Help implement process improvements and support system upgrades (ERP/CRM). • Ensure compliance with company policies, trade regulations and internal controls for order processing.
Required qualifications • High school diploma or equivalent. • 3-5+ years experience in sales administration, inside sales, or order management — preferably in distribution, manufacturing or industrial automation. • Proficiency with Microsoft Excel (pivot tables, lookups) and Office applications. • Experience with ERP and CRM systems (examples: Infor, P21) — comfortable learning new systems. • Strong attention to detail, accuracy and organizational skills. • Clear, professional verbal and written communication; customer service orientation. • Ability to multitask, prioritize and meet deadlines in a fast-paced environment.
Preferred • Knowledge of industrial automation products (sensors, connectors, motion control, PLCs) or experience supporting technical sales. • Exposure to pricing strategies, margin calculations and commercial quoting processes.
Performance measures (examples) • Order accuracy rate • On-time order fulfillment • Quote turnaround time • Customer satisfaction / resolution time • Data accuracy in CRM/ERP
Working conditions • Office-based with regular collaboration with warehouse and field sales; occasional on-site visits to distributor or customer facilities. • Typical business hours; occasional extended hours during month-end or high-volume periods. • May occasionally lift small parcels or assist in the warehouse (up to ~25 lbs) depending on company practices.
Why Electro-Matic As a leading industrial automation distributor, Electro-Matic combines technical product expertise with fast, reliable distribution. This role is an opportunity to support cross-functional teams, learn automation product lines, and grow in a process-driven, customer-focused environment.
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