About the role
We are looking for a Group Account Director to lead a new studio for a single, major enterprise account. In this role, you will spearhead the leadership team of a Group Creative Director and Executive Producer and lead and coach an account team to drive commercial rigor, and act as a strategic advisor to C-suite-level clients.
Reporting to the General Manager, this role focuses on driving retention, growth, and operational rigor across multiple accounts while building strong executive relationships and a high-performing account leadership bench.
What you'll do • Own account-level performance across revenue, retention, and delivery quality for this major enterprise client. • Guide the long-term account strategy, deeply embedding within the client's business to ensure alignment with their overarching goals. • Spearhead the studio leadership team (partnering closely with the Group Creative Director and Executive Producer) and coach the broader account team to raise performance and consistency. • Drive commercial rigor within the account, including forecasting accuracy, complex deal structuring, and navigating major contract renewals. • Identify and resolve systemic delivery, resourcing, and operational challenges within the dedicated studio structure. • Act as the primary escalation point for high-stakes client situations and strategic expansion opportunities. • Partner with the General Manager to provide clear, actionable insights on account health, growth trajectories, and studio operations. • Strengthen executive relationships, acting as a trusted, consultative advisor to C-suite and senior client stakeholders. • Ensure consistent application of processes, workflows, and best practices within the dedicated studio team. • Drive continuous improvement in how the studio delivers, scales, and operates for the client.
What you'll need to succeed • 12–18+ years of experience in agency, consulting, or client services leadership roles. • Proven ownership of revenue, retention, and growth for multi-million dollar, single enterprise accounts. • Experience managing, developing, and aligning cross-functional studio leaders (e.g., creative, production, and account management). • Strong commercial acumen, including complex contract negotiations, forecasting, deal structuring, and margin management for large-scale accounts. • Ability to operate at both strategic and operational levels, deeply embedded within a single major client's business context. • Strong executive communication skills with a track record of successfully advising and influencing C-suite stakeholders. • Experience identifying and resolving systemic operational challenges within dedicated or bespoke team structures. • Data-driven mindset with the ability to translate insights into strategic action. • Ability to influence cross-functional teams and align studio leadership toward a unified vision without direct authority over all disciplines. • Strong business judgment and poise in high-stakes, high-visibility client situations.
Text as published by Superside. We don't edit postings; apply and ask questions on the employer's site.