YUGENOX·JOBS

English - Speaking Customer Experience Officers

XM Careers · Limassol

hybridfull-timeCustomer Success & SupportCustomer Experience

About the role

The Role:

We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol.

The main responsibilities of the position include: • Deal with clients’ inquiries via live chat, email and telephone • Perform personal clientele analysis and taking actions as required • Handle client inquiries appropriately and ensuring that high level service is provided • Promote available products and services to clients • Develop and maintain excellent relationships with prospective and existing clients • Cooperate effectively with other departments as required • Contribute to team effort by achieving targeted results

Main requirements: • University Degree in a business-related field • Client handling experience in the financial services sector is a definite plus • Excellent oral and written skills in English • Ability to multitask and maintain a high-level of organization • Outstanding communication and interpersonal skills • Excellent computer literacy • Valid work permit required

Benefit from: • Attractive remuneration package • Private health insurance • Corporate pension fund • Intellectually stimulating work environment • Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You • Let’s Connect – Intro Chat with Talent Acquisition • Deep Dive – First Interview with Your Future Team • Speak Your Strength – Language Proficiency Check • Show Your Skills – Live Technical Session

All applications will be treated with strict confidentiality!

By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Text as published by XM Careers. We don't edit postings; apply and ask questions on the employer's site.

No salary posted
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Posted
Mar 13, 2023 (44 months ago)
First seen by us
Nov 7, 2026
Still listed
Nov 12, 2026
Source
Lever board

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