About the role
The Role:
Do you want to launch your career in a dynamic, fast-paced industry while living abroad and experiencing new cultures?
We’re looking for a driven, energetic, and goal-oriented individual to join our team as a International Customer Experience Coordinator. This is more than just a job—it’s your chance to build an international career, expand your professional network, and gain hands-on experience in the financial services industry.
The main responsibilities of the position include: • Lead, mentor, and empower Customer Experience Teams through regular and individual meetings while driving motivation, commitment, and target focus. • Keep abreast of the latest developments, products, marketing promotions and the relevant terms and conditions, and communicate them over to clients. • Ensure compliance with the Company’s legal guidelines and compliance procedures. • Conduct comprehensive competition analysis for strategic insights and generate relevant analysis and reports. • Ensure that high level services are provided to clients. • Propose and provide suggestions to improve system, procedures, and department operations. • Contribute to team effort by achieving targeted results. • Cooperate effectively with other departments as necessary. • Spend significant time travelling abroad (up to 10 months per year).
Main requirements: • Completed bachelor degree • Excellent oral and written skills in English. • Flexibility to work in a multicultural environment. • Excellent people management skills. • Reliable, with integrity of character and strong business acumen. • Outstanding communication and interpersonal skills. • Dynamic, innovative and target oriented. • Very good computer literacy.
Benefit from: • Attractive remuneration package plus performance related reward • Travel allowance • Private health insurance • Intellectually stimulating work environment • Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You • Let’s Connect – Intro Chat with Talent Acquisition • Deep Dive – First Interview with Your Future Team • Bring It to Life – Role-Specific Take-Home Task • Get Closer – Second Interview with the Future Team
All applications will be treated with strict confidentiality!
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