About the role
We are building XTB – a global investment company offering innovative technological solutions that allow our clients to effectively manage their finances in multiple ways. All of this within a single, intuitive XTB app already used by over one million users worldwide!
We are a certified Great Place to Work company.
We are looking for a Product Manager to lead our Conversion Check team. In this role, you will take end-to-end ownership of post-registration client verification and onboarding journeys. Working alongside a cross-functional engineering team (backend, mobile, Salesforce, and AI/Data) as well as operational KYC specialists, your primary focus will be scaling automation, reducing friction, and leveraging AI to build a fast, compliant verification experience.
Who is a Product Manager at XTB? • You are responsible for shaping the product: defining the future vision and selecting KPIs that align with the area and company goals. • The client is your top priority - you validate your intuition through research and monitor customer satisfaction. • You operationalize the product vision: you translate the vision into concrete steps and tasks for the development team. • You manage collaboration with stakeholders such as the legal department, risk department, marketing, and technical departments supporting product development: you coordinate actions to ensure a successful product launch. • You partner with the Engineering Team Lead. • You navigate the world of metrics smoothly, justify your decisions using numbers and facts, and avoid guesswork ("I think" or "it seems to me").
Requirements • Proven product management experience leading onboarding or KYC products within a regulated environment. • Solid understanding of AML directives and the EU AI Act to guide compliant product decisions, with an awareness of how KYC regulations vary across jurisdictions. • Strong data analysis skills and an analytical mindset toward product building - specifically using funnel metrics to identify drop-offs, pinpoint manual verification steps ripe for automation, and prioritize optimizations. • Openness to and practical experience in using AI-based tools in a Product Manager's daily work. • Familiarity with emerging technology trends, SaaS, and mobile/web application design. • Experience defining business requirements, creating Product Requirements Documentation (PRD), and driving execution alongside engineering and design. • High level of autonomy and a self-starter attitude. • Experience collaborating closely with cross-functional, agile teams. • English proficiency at a B2 level or higher.
What we offer • Real influence on the development of the company and the product. • Work in an experienced team that is happy to share its knowledge. • A clear vision of development thanks to regular feedback and clear career paths. • Regular team-building meetings.
Benefits • A training budget for courses and conferences that interest you. • An extra day off on your birthday. • An extra day off for parents. • Equipment tailored to your needs. • Private medical care and group insurance. • Access to an e-learning platform for learning English and a benefits platform. • Access to a wellbeing platform and the opportunity to take advantage of workshops and private therapy sessions. • Remote work, from the office in Warsaw or from a coworking space in your city.
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