About the role
We're seeking an Application Support professional with 5+ years of experience troubleshooting business-critical applications. The ideal candidate has a strong analytical mindset, can diagnose issues through log analysis, and stays calm under pressure while communicating clearly with stakeholders.
Technically, this role requires hands-on experience with Windows Server administration, IIS configuration, RDBMS (MS SQL/Oracle, PostgreSQL preferred), API troubleshooting (Postman or similar), and basic PowerShell scripting.
Requirements
Required Qualifications
- A bachelor’s degree in computer science or a related discipline is preferred
- 5+ years of experience in application support
- Strong troubleshooting and analytical skills
- Ability to analyze logs and identify root causes
- Ability to handle critical issues under pressure
- Excellent communication and customer-handling skills
- Ability to work independently
Technical Skills
- Microsoft Windows Server administration
- IIS configuration and troubleshooting
- Experience analyzing IIS and application logs
- RDBMS knowledge (MS SQL / Oracle; PostgreSQL preferred)
- API troubleshooting and testing
- Experience with Postman or similar tools
- Basic PowerShell scripting
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