About the role
Job Purpose
As an SDR Coordinator at Tarjama& / Arabic.AI , you will support the commercial team efforts by reaching out to potential clients, identifying basic needs, and scheduling meetings for the team. You will play a key role in initiating the sales process by researching target companies, executing outreach campaigns, and maintaining accurate lead data.
Duties & Responsibilities
Lead Generation & Outreach Support
- Assist in identifying and researching potential clients aligned with company services and target markets.
- Execute basic outreach via email, LinkedIn, or phone under the guidance of senior SDRs and BDs.
- Schedule and coordinate meetings or discovery calls with qualified leads for the commercial team.
CRM Management & Data Accuracy
- Accurately update and maintain lead records in the CRM system.
- Track outreach activity, status updates, and meeting outcomes.
Market Research & Prospecting Preparation
- Conduct preliminary research on target industries, client profiles, and potential use cases.
- Support the development of outreach lists and tailored messaging based on market segments.
Team Collaboration & Knowledge Sharing
- Work closely with the commercial team to align on priorities and outreach campaigns.
- Share client feedback, objections, or common questions to help refine communication strategies.
Activity Monitoring & Performance Reporting
- Meet weekly activity targets (e.g., number of emails sent, calls made, meetings booked).
- Regularly report progress and update team members on outreach results.
Education, Experience & Qualifications
- Bachelor’s degree in business administration, Marketing, or a related field.
- (1-3) years of experience in sales development, sales operations, or any client-facing role.
- Experience in sales, client interaction, in the technology or language services sector.
- Good organizational skills and attention to detail.
- Eagerness to learn and grow in a dynamic, fast-paced environment.
- Strong interpersonal and communication skills, with a proven ability to collaborate effectively within cross-functional teams and engage with stakeholders at all levels.
- Professional attitude, resilience, and a positive approach to challenges.
- Basic knowledge of CRM tools (e.g., HubSpot, Salesforce) is a plus.
- Strong communication and interpersonal skills in both English and Arabic.
Behavioral Competencies
Technical Competencies
- Initiative
- Problem-Solving
- Team Oriented
- Adaptability
- Ability to Work Under Pressure
- Sales and Prospecting Expertise
- CRM and Sales Technology Proficiency
- Email & Outreach Tools
- Adaptability and Continuous Learning
- Customer and Market Insight
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