About the role
Recovery Support Specialist (RSS)
Boca Recovery Center Website
Location: On Site - Springfield, MA Department: Operations
SHIFT : Full Time - 1st, 2nd, and 3rd. Reports to: DOO Salary: Competitive, based on experience and qualifications
About Boca Recovery Center
Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
Position Overview
Recovery Support Specialist (RSS) plays a critical role in supporting the daily operations of the Housing Department and ensuring the safety, structure, and well-being of clients within a residential setting. The ideal candidate will be compassionate, dependable, and capable of maintaining a therapeutic environment conducive to recovery.
Requirements
Key Responsibilities
- Client Monitoring & Support - Driving Eligibility (Company Vehicle Use): This position requires approval under our company insurance policy to operate a company vehicle. Candidates must have a driving history that meets our insurance requirements. - Attend to the day-to-day operations of the Housing Department. - Supervise all client activities and ensure adherence to the daily schedule. - Make routine rounds and document appropriately. - Provide immediate support for client concerns and ensure their immediate needs are addressed. - Redirect clients respectfully when necessary to maintain order and safety. - Observe and conduct Urine Drug Screens. - Observe self-administration of client medications and document in Medication Observation Records (MORs).
Communication & Documentation
- Communicate all client concerns clearly and document as required. - Report all adverse client behaviors and emergent situations in a calm and organized manner. - Document all unsafe conditions and communicate necessary repairs to the Lead RSS. - Maintain accurate shift reports and other required documentation.
Facility Maintenance & Safety
- Ensure the physical residence is maintained per State of Massachusetts Department of Health standards. - Uphold company operational systems including cleanliness of residential and clinical buildings. - Identify and report any unsafe conditions or needed repairs promptly. - Team Collaboration & Training - Work cohesively with all departments to ensure client safety and care. - Assist in training new RSS staff. - Communicate department needs to the Administrator. - Attend all scheduled meetings and training sessions. - Facilitate client groups under the supervision of the Administrator and Director of Substance Abuse Counseling Services.
Qualifications / Required Experience
- A minimum of 1-2 years of experience in a behavioral health, addiction recovery, or residential care setting preferred. - Ability to remain awake and alert during all working hours. - Knowledge of or willingness to be trained in observing UDS and medication self-administration procedures. - CPR certification required (or must be obtained within 30 days of hire). - Knowledge of Joint Commission requirements preferred.
Essential Skills & Attributes
- Clear communication skills with clients, co-workers, and supervisors. - Basic computer literacy for documentation and reporting. - Strong organizational and time management abilities. - Ability to follow directives and complete tasks thoroughly. - Self-motivated, goal-oriented, and capable of working independently or as part of a team. - Maintains professional boundaries and ethical conduct at all times. - Positive attitude and high emotional resilience.
Benefits
Boca Recovery Center offers a comprehensive benefits package, including:
- Health Insurance - Retirement Plans - Disability Coverage - Paid Time Off - Professional Development Opportunities - State-Required Trainings
Join Boca Recovery Center and contribute to a meaningful mission: helping individuals build lasting recovery in a supportive and professionally rewarding environment.
Text as published by Boca Recovery Center. We don't edit postings; apply and ask questions on the employer's site.