About the role
Job Summary
Catilas Resources Limited on behalf of our client, a leading commercial Bank urgently needs the services of a Bank Teller. The ideal candidate should possess the following responsibilities:
Cash Handling:
- Accepting cash deposits from customers. - Withdrawing cash for customers against their account balances. - Processing currency exchanges.
Cheque Transactions:
- Accepting cheque deposits from customers. - Cashing cheques for account holders. - Verifying the authenticity of cheques.
Customer Service:
- Assisting customers with their inquiries and providing information about their accounts. - Addressing customer concerns and resolving issues related to transactions. - Promoting products and services to customers.
Transaction Recording:
- Accurately recording all transactions in the bank’s computer systems. - Maintaining and updating customer account information.
End-of-Day Balancing:
- Balancing the cash drawer at the end of each day to ensure accuracy. - Reconciling transaction records with the actual cash on hand.
Compliance:
- Adhering to banking regulations and policies. - Ensuring compliance with anti-money laundering (AML) and know your customer (KYC) guidelines.
Cross-Selling:
- Identifying opportunities to cross-sell additional bank products or services to customers. - Recommending products such as savings accounts, fixed deposits, or credit cards.
Security:
- Following security protocols to prevent fraud and unauthorized access. - Reporting any suspicious activities or transactions.
Educational Support:
- Assisting customers in understanding various bank products and services. - Guiding customers on the use of ATMs, online banking, and other self-service options.
Team Collaboration:
- Collaborating with other staff members, including loan officers, branch managers, and customer service representatives. - Participating in training sessions and meetings to stay updated on banking procedures.
Requirements
- Must have OND in any field with a minimum of Lower Credit. - Cash handling experience is an added advantage. - Exceptional time management, communication, and customer service skills. - High level of accountability, efficiency, and accuracy. - Excellent knowledge of MS Office (especially Excel and Word). - Integrity. - Strong communication and people skills.
Location: Nationwide
Text as published by Catilas Resources Limited. We don't edit postings; apply and ask questions on the employer's site.