About the role
We are looking for a Site Supervisor to help lead the day-to-day operations of our youth sports facilities and ensure every customer has a safe, organized, and exceptional experience.
You will welcome families, athletes, coaches, and staff, keep programs running smoothly, and make sure our facilities are operating at the standard our customers expect.
This is a hands-on role for someone who is organized, energetic, customer-focused, and comfortable taking ownership. You will be responsible for keeping an eye on the big picture while also making sure the small details are taken care of.
Customer Experience
- Welcome customers and create a friendly, positive environment - Help families, athletes, and coaches with questions and requests - Make sure customers know about upcoming programs, events, products, and opportunities - Handle customer concerns professionally and work toward effective solutions
Daily Facility Operations
- Oversee the smooth operation of the facility during your shift - Take attendance and verify rosters for programs and activities - Monitor facility schedules and ensure programs start and finish on time - Ensure spaces are properly prepared and ready for customers
Staff & Program Support
- Monitor staffing levels and ensure shifts are properly covered - Help coordinate staff throughout the facility based on operational needs - Communicate with coaches, instructors, and other team members - Help ensure staff are meeting our standards for customer service and professionalism
Inventory & Products
- Monitor facility and program inventory - Ensure supplies and equipment are available, organized, and properly maintained - Promote and sell relevant products, programs, events, and services to customers - Help ensure merchandise and promotional materials are properly displayed
Requirements
- Strong customer service skills - Excellent communication skills - Strong organizational skills - Reliable and dependable - Ability to work independently - Strong problem-solving skills - Leadership skills - Attention to detail - Comfortable promoting and selling - Previous experience in sports, youth coaching is a bonus - Previous experience in auditing is a bonus - Complete both of our short assessments (about 5 minutes each) before or right after applying. Applications with both completed are reviewed first:
- Culture Index survey - Skills game assessment
Benefits
Compensation: $19-27 p/h depending on experience
Text as published by Community Sports Partners. We don't edit postings; apply and ask questions on the employer's site.