About the role
We are seeking a Client Delivery Manager (Full-time, Remote) to sit at the centre of our delivery ecosystem, ensuring seamless execution of digital content and creative projects across multiple clients.
This role is focused on end-to-end delivery coordination between clients and freelance talent, ensuring every project is delivered on time, on brief, and to a high standard. You will play a critical operational role within the client–talent ecosystem, ensuring clarity, structure, and excellence in execution across all active workstreams.
Requirements
Responsibilities
CLIENT & DELIVERY COORDINATION
- Act as the primary point of coordination between clients and freelance talent. - Manage day-to-day delivery across multiple client accounts. - Translate briefs into clear delivery plans and workflows. - Ensure alignment across stakeholders on scope, timelines, and expectations.
DELIVERY EXECUTION (CREATIVE & CONTENT)
- Oversee execution across multiple project types, including: - Social media content and campaign assets - Copywriting and editorial content - Digital creative (ads, banners, landing pages) - Track progress, deadlines, and quality across all deliverables. - Ensure outputs meet client expectations and agreed standards. - Proactively manage delivery risks and bottlenecks.
WORKFLOW & OPERATIONS
- Maintain structured workflows across all projects from brief to execution until delivery. - Coordinate freelancers across concurrent workstreams. - Ensure clarity and consistency in briefing and delivery processes. - Maintain visibility across all active projects.
Requirements
- At least 4–8 years of experience in project management, account management, or delivery roles. - Strong understanding of digital content and creative production workflows. - Experience working with freelance or distributed teams. - Excellent organisational and stakeholder management skills. - Ability to manage multiple fast-moving projects simultaneously.
NICE TO HAVE
- Experience in agencies, creative studios, or talent platforms. - Exposure to social media or content-led campaigns. - Familiarity with performance marketing environments.
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