About the role
Egypt Education Platform is excited to announce an opening for a Front of House Representative at GEMS British International School Al Rehab. This role is ideal for a professional, friendly, and customer-focused individual who will serve as the first point of contact for students, parents, visitors, and staff, ensuring a welcoming and efficient front office experience.
Key Responsibilities:
- Welcome and assist parents, visitors, students, and staff professionally and courteously. - Manage the school's reception area and ensure a positive first impression for all visitors. - Answer, screen, and direct incoming phone calls and email inquiries. - Handle visitor registration and ensure safeguarding and security procedures are followed. - Provide accurate information regarding school services, policies, and procedures. - Coordinate appointments, meetings, and courier deliveries. - Maintain reception records and assist with administrative tasks as required. - Collaborate with internal departments to ensure smooth day-to-day operations and excellent customer service.
Requirements
- Bachelor's degree in Business Administration, Communications, or a related field. - Previous experience in a front desk, reception, customer service, or administrative role, preferably within a school or hospitality environment. - Excellent verbal and written communication skills in English and Arabic. - Strong interpersonal and customer service skills. - Proficiency in Microsoft Office applications. - Excellent organizational and multitasking abilities. - Professional appearance with a positive and welcoming attitude.
Location: GEMS British International School Al Rehab – Cairo, Egypt
Benefits
Medical Insurance for self
Social Insurance
Transportation upon availability (Meeting Points)
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