About the role
- Assist in troubleshooting basic hardware, software, and network issues. - Support the IT team in setting up computers, accounts, and applications for users. - Help maintain IT equipment inventory and documentation. - Participate in monitoring system performance and reporting issues. - Provide basic technical support to employees as needed. - Learn and apply IT best practices in daily tasks. Assist in performing routine maintenance such as updates, patches, and backups. - Support IT projects such as system upgrades, migrations, or process improvements. - Document solutions for common technical problems for knowledge sharing. - Observe and shadow IT staff to gain exposure to real-world IT operations. - Participate in meetings or training sessions as required.
Requirements
- Currently a student taking up Information Technology, Computer Science, or related courses. - Must be enrolled in practicum/internship units. - Basic knowledge of computers, operating systems, and networking. - Willingness to learn and apply new skills. Good communication and teamwork skills. - Able to commit to the required internship hours.
Benefits
- OJT Allowance - Work equipment provided - Great Place to Work certified
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